Terms & Conditions

Welcome to Two Friends Junk Removal. By accessing our website, requesting a quote, scheduling service, or using our services, you agree to be bound by the following Terms and Conditions.

1. Services

Two Friends Junk Removal provides residential, commercial, appliance, and construction debris removal services. Service availability may vary based on location, scheduling, weather conditions, and other factors.

We reserve the right to refuse service for any reason, including safety concerns, prohibited items, or inaccessible locations.

2. Estimates and Pricing

All estimates are provided based on the information available at the time of the quote.
Final pricing may vary if the volume, weight, labor requirements, or type of materials differ from the original estimate.
Additional charges may apply for excessive labor, stairs, long carrying distances, heavy items, or special disposal requirements.
Customers will be informed of any price adjustments before work begins.

3. Payment Terms

Payment is due upon completion of services unless otherwise agreed in writing.

We accept approved forms of payment, including cash, credit cards, debit cards, and electronic payments.

Unpaid balances may be subject to collection efforts, additional fees, and legal action where permitted by law.

4. Cancellations and Rescheduling

Customers may cancel or reschedule appointments by providing reasonable notice.

We reserve the right to charge a cancellation fee for appointments canceled after our team has been dispatched or for repeated last-minute cancellations.

5. Customer Responsibilities

Customers agree to:

Provide accurate information regarding the items to be removed.
Ensure safe and legal access to the property.
Identify any items that should not be removed before service begins.
Obtain any necessary permissions required for item removal.

Two Friends Junk Removal is not responsible for personal items mistakenly discarded after customer approval has been given.

6. Prohibited Items

We do not accept or remove certain hazardous or restricted materials, including but not limited to:

Hazardous chemicals
Paints and solvents
Asbestos-containing materials
Medical waste
Biohazard materials
Explosives
Ammunition
Radioactive materials
Illegal substances

Customers must disclose any potentially hazardous materials before service is scheduled.

7. Property Damage

Our team takes reasonable care while performing services.

Customers must report any alleged property damage before our crew leaves the job site whenever possible.

Our liability is limited to direct damages caused by our negligence and does not include incidental, indirect, or consequential damages.

8. Limitation of Liability

To the fullest extent permitted by law, Two Friends Junk Removal shall not be liable for:

Lost profits
Business interruptions
Indirect or consequential damages
Items removed with customer authorization
Delays caused by weather, traffic, equipment failure, or events beyond our control

Our total liability shall not exceed the amount paid for the services provided.

9. Donations and Recycling

Whenever possible, we make reasonable efforts to donate, recycle, or responsibly dispose of collected items. However, we do not guarantee that any specific item will be donated or recycled.

10. Website Use

Users agree not to:

Use the website for unlawful purposes
Attempt to interfere with website functionality
Submit false or misleading information
Upload malicious software or harmful content

We reserve the right to restrict or terminate website access for violations of these terms.

11. Intellectual Property

All content on this website, including logos, text, graphics, images, and designs, is the property of Two Friends Junk Removal and may not be copied, reproduced, or distributed without written permission.

12. Privacy

Use of our website and services is also governed by our Privacy Policy.

13. Changes to Terms

Two Friends Junk Removal reserves the right to modify these Terms and Conditions at any time. Updates will be posted on our website and become effective immediately upon posting.

By using our website or scheduling services with Two Friends Junk Removal, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

14. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of the state in which Two Friends Junk Removal operates, without regard to conflict of law principles.